We do accept refunds, if there is an issue or the service has not yet been used or for a seriously good reason,

1. If there is a SERIOUS issue with your server (example: server crashing constantly, charged wrong amount, files not uploading (after being checked by staff) or any other SERIOUS issue.) you may be entitled to a refund (depending on if it can be fixed asap or not.

2. Refunds are NOT given unless you have a serious reason (go to policy 1.) if there is any reason you may want a refund but it is not listed on here open a ticket in our discord and we may either be able to give you a refund or switch your server to a new game etc for you